Comcast Cable
September 12, 2007 · Filed Under General · 4 Comments
Yesterday I spent around 4.5 hours on the phone with Comcast support trying to get my CableCards working with my new Tivo’s. Needless to say I felt the need to contact the corporate office and inform them that they need to train their support staff better. After asking one of the support staff for the number and was told that they didn’t have a “direct” line to the corporate office I did some digging.
Here is a good place to start if you don’t get the help you need from Comcast support:
Comcast Corporate Executive Customer Support: 215-640-8960
If that doesn’t work, give this guy a call:
Brian Roberts, CEO
Comcast Corporate Office
1500 Market Street
Philadelphia, PA 19102
215-981-8497
